PATIENT’S BILL OF RIGHTS
As a patient in a hospital in New York State,
you have the right, consistent with law, to:
- Understand and use these rights. If for any reason you do not understand or you need help, the hospital MUST provide assistance, including an interpreter.
- Receive treatment without discrimination as to age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation and gender identity or expression.
- Receive considerate and respectful care in a clean and safe environment free of unnecessary restraints.
- Receive emergency care if you need it.
- Be informed of the name and position of the doctor who will be in charge of your care in the hospital.
- Know the names, positions and function of any hospital staff involved in your care and refuse their treatment, examination or observation.
- A no-smoking room.
- Receive complete information about your diagnosis, treatment and prognosis.
- Receive the information that you need to give informed consent for any proposed procedure or treatment. This information will include the possible risks and benefits of the procedure or treatment.
- Receive all the information you need to give informed consent for an order not to resuscitate. You also have the right to designate an individual to give this consent for you if you are too ill to do so. If you would like additional information, please ask for a copy of the pamphlet “Do Not Resuscitate Orders—A Guide for Patients and Families”.
- Refuse treatment and be told what effect this may have on your health.
- Refuse to take part in research. In deciding whether or not to participate, you have the right to a full explanation.
- Privacy while in the hospital and confidentiality of all information and records regarding your care.
- Participate in decisions about your treatment and discharge from the hospital. The hospital must provide you with a written discharge plan and written description of how you can appeal your discharge.
- Review your medical record without charge. Obtain a copy of your medical record for which the hospital can charge a reasonable fee. You cannot be denied a copy solely because you cannot afford to pay.
- Receive an itemized bill and explanation of all charges.
- Complain without fear of reprisals about the care and services you are receiving and to have the hospital respond to you and if you request it, a written response. If you are not satisfied with the hospital’s response, you can complain to the New York State Health Department. The hospital will provide you with the Health Department telephone number.
- Authorize those family members and other adults who will be given priority to visit consistent with your ability to receive visitors.
- Make known your wishes in regard to anatomical gifts. You may document your wishes in your health care proxy or on a donor card, available from the hospital.
In addition to the New York State Patient Bill of Rights you have the following rights and responsibilities as a patient in Schuyler Hospital. We encourage you to speak openly, take part in your treatment choices, and promote your own safety by being well informed and involved in your care.
- You have the right to receive care in a safe environment free from all forms of abuse, neglect, or mistreatment.
- You can expect full consideration of your privacy and confidentiality in care discussions, exams, and treatments. You may ask for an escort during any type of exam.
- You have the right to be called by your proper name and to be in an environment that maintains dignity and adds to a positive self-image
- You have the right to be told the names of your doctors, nurses, and all health care team members directing and/or providing your care.
- You have the right to have a family member or person of your choice and your own doctor notified promptly of your admission to the hospital.
- You have the right to have someone remain with you for emotional support during your hospital stay, unless your visitor’s presence compromises your or others’ rights, safety or health. You have the right to deny visitation at any time.
- You have the right to be free from restraints and seclusion in any form that is not medically required.
- You have the right to access, request amendment to, and obtain information on disclosures of his or her health information, in accordance with the law and regulation.
- You have the right to access protective and advocacy services in cases of abuse or neglect. The hospital will provide a list of these resources. You have the right to communication that you can understand. The hospital will provide sign language and foreign language interpreters as needed at no cost. Information given will be appropriate to your age, understanding, and language. If you have vision, speech, hearing, and/or other impairments, you will receive additional aids to ensure your care needs are met.
Statement of Commitment to Pain Management
- Patient Rights:
- As a patient at Schuyler Hospital, you can expect:
To receive information about pain and pain relief measures.
Treatment by concerned staff committed to pain prevention and management.
A quick response to your reports of pain.
Your reports of pain will be believed and assessed.
High standards of pain management from dedicated nurses, physicians and specialists.
- Patient Responsibilities:
- As a patient at Schuyler Hospital, you are expected to:
Ask your health care provider what to expect regarding pain and its management.
Discuss pain relief options with doctors and nurses.
Work with health care providers to develop pain management plans.
Report pain when it first begins.
Help health care providers measure your pain at each state of your care.
Tell health care providers if pain is not relieved.
- Health Care Provider Responsibilities:
- As your healthcare provider:
At your initial evaluation recognize that pain relief is an important part of your care and respond quickly to your report of pain.
Ask you on your initial evaluation and as part of regular assessments about the presence, quality, and intensity of pain you may be experiencing.
Work together with you in establishing goals for pain relief and developing and implementing plans to achieve these goals.
Review and modify your plan of care if your pain is not adequately controlled.